Carcassonne Gold & Diamonds LLC is one of the most trusted names in jewelry in the UAE region since 2000. Every jewelry piece is meticulously designed and crafted with higher quality diamonds at more competitive prices than other establishments. When you order from us, whether it’s your first or tenth time, you become part of our family. During your search for the perfect gemstone or setting, we help you through the process. 

Information We Collect

Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment details when you make a purchase or sign up for an account.

Non-Personal Information: We may collect non-personal information, such as browser type, device information, and IP address, to improve our website’s functionality and user experience.

How We Use Your Information

We may use your information for the following purposes:

a. Process and fulfill orders.

b. Communicate with you about your orders, inquiries, and promotions.

c. Improve and personalize your experience on the Website.

d. Monitor and analyze trends, usage, and activities on the Website.

e. Send you newsletters or marketing communications with your consent.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Website. You can control the use of cookies through your browser settings.


We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Choices

You have the right to:

a. Access, correct, or delete your personal information.

b. Opt-out of marketing communications.

c. Disable cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on this page with the updated date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at