Frequently Asked Questions

At CGD Jewelry, we are committed to ethical practices. We carefully source our diamonds from reputable suppliers who adhere to strict ethical standards, ensuring that the diamonds we offer are conflict-free.

Yes, we offer customization services for certain jewelry pieces. Our skilled artisans can work with you to create a personalized design or make modifications to an existing piece. Contact our team to discuss your customization requests and bring your vision to life.

We accept various payment methods, including all major credit cards, debit cards, and secure online payment platforms. You can choose the option that is most convenient for you during the checkout process. We also accept Tabby. 

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a return or exchange within a specified time frame. Please review our return/exchange policy or contact our customer service team for assistance. Email address sales@cgdjewellery.com or Phone: +971 2 634 2233

Yes, we offer warranties on our jewelry to cover manufacturing defects. The specific warranty details may vary depending on the product. Please refer to the product description or contact our team for more information.

Yes, we welcome customers to visit our showrooms in Dubai and Abu Dhabi. Our knowledgeable staff will be delighted to assist you and showcase our collection of jewelry. Please check our website for the showroom address and operating hours.